Seven Intriguing Questions to Ask When Hiring Real Estate Agents
By: Philip Lilavois - CEO
You can get some interesting insights into your real estate agent candidates by asking some thought provoking questions. Here are seven intriguing questions to ask when interviewing and what you may learn from the answers you get.
1. "Can you tell me about three times when you were successful?"
Now admittedly, this is not always an easy question to answer, but beware of the candidate who struggles to find even one. You want an agent that not only had successes in life and work, but who makes note of them mentally. Great agents learn from both failure and success. Responses don't necessarily have to be career-related but those mentions should get extra credit!
2. "What type of competitive activities do you participate in and how competitive are you?"
Agents with healthy, competitive attitudes can add a spark to your office. On the other hand, too much of a win-at-all-cost type agent who could be damaging to your office's morale and image. Make special note of candidates who participate in activities where they compete with themselves, like jogging, cycling or golf. This demonstrates a desire to improve.
3. "Who is your favorite motivational speaker or author?"
If your potential candidate has previous sales experience, you would hope they would have sought out or been exposed to motivational material. If they dismiss its value, it may indicate they could be a challenge to mentor and be unwilling to learn from others. If they describe themselves as "self-motivated", ask them simply "How so?" Ideally, you want a clear answer to this follow-up question to determine if they are indeed, self-motivated.
4. "If you go to a sporting event and someone is sitting in your seats, but other seats are available nearby, would you sit in the nearby seats?"
An answer that indicates they would request the people to move, or at least see their tickets, is a good sign for someone in sales. It can show they have competitiveness, believe in right and wrong, and play by the rules. Someone who backs off too easily in these situations is also likely to wilt under any sales pressure.
5. "How would your last supervisor describe you to me?"
This can divulge some very interesting insights into your candidate. It can help you determine ego size, whether they take responsibility for their actions, and differences between how they perceive themselves and are seen by others. It is also helpful in determining how they view their superiors overall.
6. "How important is your free time to you?
Free time is important to just about all of us, so a "not at all" response may be a bit disingenuous. On the other hand, if they put up hard walls between work and free time, they may not be willing to put in the nights and weekends that it takes to be successful in real estate.
7. "Can you tell me about a time when you overcame obstacles?"
You would like to see your applicant respond quickly and with clarity. Their response can be a good indication of diversity and challenges they've faced in the past and how they overcame them. If they can't respond, they may be too untested in life.
Hiring the right real estate agents is clearly one of the most important tasks you face in being a broker/owner. At Realty Scout, we want to help you get the best results possible.